Privacy Policy

1. Introduction

Welcome to SalesNora ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sales team management and field sales CRM software.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account information (name, email address, phone number, company name)
• Profile information and preferences
• Customer and lead data you enter into the system
• Communication data when you contact our support
• Payment information (processed securely by our payment partners)

2.2 Automatically Collected Information

When you use SalesNora, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (features used, time spent, interactions)
• Location data (if you enable GPS tracking features)
• Log files and analytics data

3. How We Use Your Information

We use the collected information for:

• Service Delivery: To provide, maintain, and improve SalesNora features
• Communication: To send service updates, support responses, and notifications
• Analytics: To understand usage patterns and improve user experience
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional content (with your consent)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party service providers who assist us in operating our platform (hosting, payment processing, analytics, customer support).

4.2 Legal Requirements

When required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In connection with a merger, acquisition, or sale of company assets.

5. Data Security

We implement industry-standard security measures to protect your information:

• Data encryption in transit (SSL/TLS) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your data within 90 days, unless required to retain it by law.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing activities

To exercise these rights, contact us at admin@salesnora.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our platform
• Improve user experience and performance
• Provide analytics and measure effectiveness

You can control cookies through your browser settings. However, disabling cookies may affect some features.

9. Third-Party Links

SalesNora may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

SalesNora is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. The "Last Updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: